About

About Stephen and this site

Success, like happiness, cannot be pursued; it must ensue, and it only does so as the unintended side effect of one's personal dedication to a cause greater than oneself. —Viktor Frankl

This site is a collection of my thoughts and photos. Here's to the fun, interesting web.

Work

Since October 2022 I have been co-founder and CEO of Klu.ai, an AI infrastructure company that helps teams ship reliable LLM-powered features faster. I set product direction, build UI, and drive fundraising, turning early prototypes into a revenue-generating platform now used by thousands of AI teams.

Earlier I guided growth at two high-velocity product organizations. As Senior Director of Product Management at Productboard (2020 – 2022) I introduced a data-driven strategy that sped up delivery across its roadmap software adopted by 6,000+ companies, growing to over $50M ARR. Before that, as Head of Product at Freeletics (2017 – 2020) I oversaw product management, design, research, content, and subscription monetization and helped the digital fitness app surpass 50 million users worldwide.

My product instincts were shaped in UX leadership roles at Amazon (2016 – 2017) and Capital One (2014 – 2016). At Amazon I managed global user-experience programs for non-US and cross-border shopping, while at Capital One I led a design team that improved mobile investing usability and boosted digital adoption among cardholders.

Prior to Capital One, I founded a boutique design agency Smoov working on everything from ecommerce to console games to desktop apps. 1

CV

Companies I've helped build and lead

Klu.ai

Co-founder & CEO

2022Present

LLM app evaluation and optimization platform

Productboard

Senior Director, Product Management

20202022

Data-driven enterprise strategy to $50M ARR

Freeletics

Head of Product & Design

20172020

40m users, 100+ countries, and 70% W1 training activation

Amazon

Global UX Manager

20162017

eCommerce expansion programs

Capital One

Principal Designer / Design Manager

20142016

Investing products and service design

Smoov

Founder

20062014

Design studio working across consoles, desktop apps, mobile, and web

Public Speaking

Sometimes I speak about building empathy for stakeholders, collaboration, design, growth, product management, and product innovation. You can find a few of the public decks from those talks on Speaker Deck.

How is this site built?

This site is hosted on Vercel, runs on Nextjs, uses Fathom for simple analytics, and its content makes extensive use of the em dash and oxford comma. Original concept forked from haydenbleasel/website and extended to replace an existing Ghost site.

1 Smoov worked with local startups and small business, along with 2Advanced, AT&T, Disney, Microsoft, Namco/Bandai, Symantec, and more.

2 Klu.ai is used by over 2,000 teams building at Deel, Productlane, Karbon, Colab, Stanford, Croma, and more.